• Hotel Exterior at Dusk


Accessibility Statement

Our commitment to usability.

hotel ZOSO is committed to furthering the accessibility and usability of its website, www.hotelzosopalmsprings.com. hotel ZOSO will be using the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on www.hotelzosopalmsprings.com or any of our other destination websites, please contact us at reservations@hotelzosopalmsprings.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at 760.325.9676.

hotel ZOSO On-Site Accessibility Information

Public Spaces

  • Wheelchair accessible hotel and restaurant entrance
  • Handicap and valet parking is offered with sufficient width for an individual with a wheelchair to embark and disembark from a ramp is located in the front of the hotel.
  • Fitness center includes free weight dumbbells and seated exercise machines
  • Guide dogs and service animals are welcomed at hotel ZOSO
  • Wheelchair accessible corridors and accessible elevators
  • Ramp access to all public areas
  • Closed captioning on publicly viewed televisions

Accessible Rooms

Premium View Two Queen Beds – two rooms available

  • Two queens beds with bathtub and toilet with grab bars
  • Roll under sink and lowered bathrooms fixtures
  • Both beds are 30 inches from the floor
  • Accessible peek hole on the entry door
  • Accessible communication kits for the hearing impaired are available upon request

Premium View King Bed – one room available

  • One Premium King Bed with a roll-in shower with grab bars and toilet with grab bars
  • Roll under sink and lowered bathrooms fixtures
  • King bed is 30 inches from the floor
  • Accessible communication kits for the hearing impaired are available upon request

Accessible Walkways

Access to the following areas are located on the first floor from the hotel entrance and have accessible walkways that are level, sufficiently wide, without hazards, and free of obstructions.

  • Accessible Parking
  • First Floor Guestrooms
  • Lobby
  • The Kitchen
  • The Lounge at ZOSO
  • Elevators to Second and Third Floor Guestrooms, Meeting Spaces, and Fitness Center
  • Outdoor Swimming Pool
  • Guests can access second and third floor guestrooms, meeting spaces, and fitness center from the elevators located on the first floor in the lobby.

Please feel free to contact the hotel directly at reservations@hotelzosopalmsprings.com for additional details or specific questions on our website or hotel accessibility.